Looking for answers?

Is VelaMD Telehealth?

VelaMD is a leading virtual dermatology service. We do not require a live video call in most states. To complete a consultation, you simply need to answer a few questions and upload photos. A board-certified dermatologist will message you with a diagnosis and treatment plan within 24 hours.

What if I am interested in a specific medication?

Please specify it in your questionnaire, and your provider will determine if it's the right choice for you.

Can I be evaluated without submitting photos?

To ensure you receive the highest quality of care, your provider requires photos to evaluate your skin. These images are exclusively utilized for diagnostic purposes and stored on our HIPAA-certified platform.

Can I use VelaMD if I am under 18?

VelaMD is available for individuals aged 13 and up. For teens under 18, parental or legal guardian consent is mandatory. Latisse prescriptions are limited to those 18 years and older.

Can I use VelaMD if I am trying to get pregnant or breastfeeding?

Yes, we are able to offer treatment even if you are pregnant or nursing. Kindly notify your provider

Do your doctors have limitations on what medications are prescribed?

We pride ourselves on the freedom our providers have in prescribing any medication, settings us apart from other online dermatology services.

What is the cost for a consultation?

A new consultation fee is ranges from $89-149 depending on your specific medical condition.

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