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VelaMD is a leading virtual dermatology service. We do not require a live video call in most states. To complete a consultation, you simply need to answer a few questions and upload photos. A board-certified dermatologist will message you with a diagnosis and treatment plan within 24 hours.

Our dedicated dermatology pharmacy partners handle insurance verification and cost management by working closely with your physician to address non-formulary medication requirements. They contact you to ensure your prescription is mailed within 48 hours, or, if you prefer, we can send it to your local pharmacy.

Please specify it in your questionnaire, and your provider will determine if it's the right choice for you.

To ensure you receive the highest quality of care, your provider requires photos to evaluate your skin. These images are exclusively utilized for diagnostic purposes and stored on our HIPAA-certified platform.

VelaMD is available for individuals aged 13 and up. For teens under 18, parental or legal guardian consent is mandatory. Latisse prescriptions are limited to those 18 years and older.

Yes, we are able to offer treatment even if you are pregnant or nursing. Kindly notify your provider

Please note that, in compliance with the law, we cannot accept prescription returns, exchanges, or refunds. Once a prescription has been dispensed, it is not permitted to be returned or resold.

We pride ourselves on the freedom our providers have in prescribing any medication, settings us apart from other online dermatology services.

A new consultation fee is ranges from $39-$89 depending on your specific medical condition. Follow-ups for the same condition are discounted. You will have unlimited access to your dermatologist for one week.

We have multiple school partners and all consultation fees are discounted for students attending these schools.